FILE - In this Monday, Aug. 7, 2017, file photo, The Walt Disney Co. logo appears on a screen above the floor of the New York Stock Exchange. Disney Plus has launched in Canada, becoming the newest arrival in the growing menu of TV options. THE CANADIAN PRESS/AP Photo/Richard Drew, File

FILE - In this Monday, Aug. 7, 2017, file photo, The Walt Disney Co. logo appears on a screen above the floor of the New York Stock Exchange. Disney Plus has launched in Canada, becoming the newest arrival in the growing menu of TV options. THE CANADIAN PRESS/AP Photo/Richard Drew, File

VIDEO: Disney Plus gives Canadians a streaming platform that nearly matches U.S. version

The Walt Disney Company’s new subscription platform unveiled a comprehensive offering of nearly 500 films

Disney Plus got off to a strong start on Tuesday by tossing Canadian viewers a bone — and it wasn’t just a remake of “Lady and the Tramp.”

The Walt Disney Company’s new subscription platform unveiled a comprehensive offering of nearly 500 films and 7,500 episodes of TV shows, and the lineup almost mirrored what was available on the same-day launch in the United States.

For a country that’s spent years paying for what many feel is a lesser Netflix Canada, and waited patiently for other U.S. streaming competitors to shuffle into the Canadian market, the practically seamless reveal of the Disney Plus selection was a welcome revelation, said media and technology analyst Carmi Levy.

“We are getting largely what our American neighbours are getting for a roughly similar price,” he said.

“There are almost no drawbacks to being a Canadian here … you’re finally getting what you’ve been hoping for.”

And whether you’re interested in Marvel’s blockbusters “Captain Marvel” and “Doctor Strange” or older films such as Bette Midler comedy “Big Business,” almost all of the titles available on Disney Plus match on both sides of the border.

There are a small number of exceptions, though, such as “High School Musical 2,” and Marvel TV series “X-Men: Evolution” and “Runaways,” which are not streamable in Canada.

Some newer titles, such as “Coco” and “Black Panther,” are still locked up under agreements with Netflix, which means they show up in searches and seem to be on Disney Plus, until you try to play them. That’s when Disney tells you that “due to existing agreements” they’re coming soon.

A couple years ago, easy access to entertainment would have been unthinkable because the rights to TV and films were locked in a complicated web of negotiations and long-term deals.

The old way of licensing rights worked by territories, and a distributor such as Disney or Warner Bros. would sign agreements that locked up packs of their titles with a broadcaster or streamer. When the streaming industry developed, those deals became a competitive setback because it only built walls around the programming.

For instance, a popular show like ”American Horror Story” would be available on Netflix in the U.S., but tied up in a different agreement for Canada, which meant Netflix couldn’t carry it here.

Disney is among the entertainment industry giants that’s spent the past decade pulling back those rights with an eye on launching its own streaming platform. The company also spent billions buying up other valuable Hollywood businesses with their own stockpiles of entertainment — in particular 20th Century Fox earlier this year.

The goal is to emerge from the ongoing battle for viewership dollars with a dominant position, but with it Disney gets more control over its own titles and how much it charges to access them.

In Canada, Disney Plus costs $8.99 per month, or $89.99 per year, for a vast selection of offerings from Disney’s many brands, which include Pixar, Marvel and National Geographic. There’s also an array of original shows and films, including the Star Wars spinoff TV series “The Mandalorian,” an episodic update to “High School Musical,” and that remake of “Lady and the Tramp.”

The streaming service also comes stacked with an extensive library of Disney titles, which range from animated classics “The Lion King” to Disney TV movies from decades past, and selections from the Fox library, including “Never Been Kissed,” “The Sound of Music” and “Home Alone.”

“It’s nothing short of a broadside against Netflix,” Levy said of Disney’s biggest competitor, which is constantly beefing up its own “original content” arsenal.

“They’re coming in with competitive pricing, but more importantly the kind of content that literally no one else can match.”

Fellow newcomer Apple used a similar strategy to Disney on a smaller scale in early November. Apple TV Plus, its new worldwide streaming platform, only carries programs Apple owns, turning the iPhone company into a Hollywood producer.

READ MORE: Disney Plus streaming service hits Canada with tech hurdles

But launching a streaming service involves more than just beefing up content, as became clear on Tuesday morning when Disney Plus began to experience an array of problems that left many new subscribers locked out of their accounts or facing various technical glitches.

Some posted screenshots of error messages that showed characters from Disney’s animated movies “Wreck-It Ralph” and “Ralph Breaks the Internet.”

Other users in several regions of Canada said they received error messages which blocked them from the service, telling them they lived outside the countries where Disney Plus was available.

A representative for Disney provided a written statement on the widespread problems on its highly anticipated launch date, but did not address the specific technical glitch.

“The consumer demand for Disney Plus has exceeded our high expectations,” wrote spokesman Peter Pitino.

“We are pleased by this incredible response and are working to quickly resolve the current user issue. We appreciate your patience.”

Disney is banking on its appeal out of the gate, with Disney Plus launching in North America across nearly all major mobile and connected TV devices. That’ll give viewers an opportunity to sign up whether they use Apple, Google, Microsoft, Roku or Sony products.

Viewers can sample the service with a free seven-day trial.

David Friend, The Canadian Press


Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

A health-care worker prepares a dose of the Pfizer-BioNTech COVID-19 vaccine at a UHN COVID-19 vaccine clinic in Toronto on Thursday, January 7, 2021. THE CANADIAN PRESS/Nathan Denette
253 new COVID-19 cases, 4 more deaths in Interior Health over the weekend

More than 1,000 cases in the region remain active

A Trail man has a lucky tin for a keepsake after it saved him from a stabbing last week. File photo
RCMP: Small tin saved Trail man from stabbing

The man was uninjured thanks to a tin in his jacket

School District 8 is asking the education ministry to stop making the Foundation Skills Assessment data public. File photo
Kootenay Lake School District requests education ministry make annual student assessments private

The district is concerned the data is being misused by the Fraser Institute

Nelson has begun 2021 with a small rise in COVID-19 cases. Illustration: BC Centre for Disease Control
Ten new cases of COVID-19 in Nelson area

The cases were reported for the week of Jan. 3 to 9

Zoey Uniat is now three months old. Photo: Submitted
Castlegar baby with rare disorder progressing towards coming home

Fundraiser for Zoey Uniat has raised more than $50,000

Provincial health officer Dr. Bonnie Henry prepares a daily update on the coronavirus pandemic, April 21, 2020. (B.C. Government)
B.C. adjusts COVID-19 vaccine rollout for delivery slowdown

Daily cases decline over weekend, 31 more deaths

Sunnybank
COVID-19 related deaths at Oliver, West Kelowna and Vernon senior care homes

Sunnybank, Heritage Retirement Residence and Noric House recorded deaths over the weekend

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

A female prisoner sent Langford police officers a thank-you card after she spent days in their custody. (Twitter/West Shore RCMP)
Woman gives Victoria-area jail 4.5-star review in handwritten card to police after arrest

‘We don’t often get thank you cards from people who stay with us, but this was sure nice to see’: RCMP

An elk got his antlers caught up in a zip line in Youbou over the weekend. (Conservation Officer Service Photo)
Elk rescued from zip line in Youbou on Vancouver Island

Officials urge people to manage items on their property that can hurt animals

Tla-o-qui-aht First Nation Chantel Moore, 26, was fatally shot by a police officer during a wellness check in the early morning of June 4, 2020, in Edmundston, N.B. (Facebook)
Frustrated family denied access to B.C. Indigenous woman’s police shooting report

Independent investigation into B.C. woman’s fatal shooting in New Brunswick filed to Crown

Delta Police Constable Jason Martens and Dezi, a nine-year-old German Shepherd that recently retired after 10 years with Delta Police. (Photo submitted)
Dezi, a Delta police dog, retires on a high note after decade of service

Nine-year-old German Shepherd now fights over toys instead of chasing down bad guys

Nurses collect samples from a patient in a COVID suspect room in the COVID-19 intensive care unit at St. Paul’s hospital in downtown Vancouver, Tuesday, April 21, 2020. (THE CANADIAN PRESS/Jonathan Hayward)
5 British Columbians under 20 years old battled COVID-19 in ICU in recent weeks

Overall hospitalizations have fallen but young people battling the virus in hospital has increased

Canada released proposed regulations Jan. 2 for the fisheries minister to maintain Canada’s major fish stocks at sustainable levels and recover those at risk. (File photo)
New laws would cement DFO accountability to depleted fish stocks

Three B.C. salmon stocks first in line for priority attention under proposed regulations

Most Read