A person looks at a Canada Revenue Agency homepage in Montreal, Sunday, August 16, 2020. The Canada Revenue Agency says some taxpayers were locked out of their online accounts even though it wasn’t the victim of a cyberattack. THE CANADIAN PRESS/Graham Hughes

A person looks at a Canada Revenue Agency homepage in Montreal, Sunday, August 16, 2020. The Canada Revenue Agency says some taxpayers were locked out of their online accounts even though it wasn’t the victim of a cyberattack. THE CANADIAN PRESS/Graham Hughes

CRA locks some online taxpayer accounts that may have been accessed by outsiders

CRA notified taxpayers Tuesday that their email address had been removed from their account

The Canada Revenue Agency says some taxpayers were locked out of their online accounts even though it wasn’t the victim of a cyberattack.

The tax agency says an internal analysis revealed evidence that an unspecified number of user IDs and passwords may have been accessed by unauthorized individuals “through a variety of means by sources external to the CRA.”

It notified taxpayers Tuesday that their email address had been removed from their account.

Spokesman Charles Drouin says the accounts were not compromised but were locked as a preventive measure.

It is contacting legitimate account holders to unlock their accounts.

Drouin says there is no urgent need for taxpayers to contact CRA imminently unless they are an emergency benefit applicant and have active applications in our system.

“To be clear, these accounts were not impacted by a cyberattack at the CRA,” he wrote in an email.

The CRA reminds Canadians to monitor their accounts for any suspicious activity including unsolicited changes to banking, mailing address or benefit applications made on their behalf.

Canadians are also encouraged to change their passwords regularly.

The Canadian Press

Like us on Facebook and follow us on Twitter.

Want to support local journalism? Make a donation here.

taxes

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

A nurse performs a test on a patient at a drive-in COVID-19 clinic in Montreal, on Wednesday, October 21, 2020. THE CANADIAN PRESS/Paul Chiasson
Interior Health reports 16 new COVID-19 cases

423 cases remain active in the region

The incident happened in downtown Castlegar. Photo: Betsy Kline
Castlegar teen recounts stabbing after stranger breaks into grandmother’s house

The unnamed teen survived a terrifying attack Feb. 21

School District 8 is considering moving some programs out of Central School to make more room. Photo: Tyler Harper
SD8 considers moving Wildflower classes, REACH program out of Central School

The district says the building is set to operate over capacity in the fall

A emergency response team assisted the RCMP in apprehending a woman in Kaslo who was barricaded in her house on March 1. File photo
RCMP apprehend woman barricaded in Kaslo house

The woman had been writing threatening messages about taking hostages, police say

A byelection will be held on March 27 to fill the council seat vacated by Brittny Anderson, who is now the MLA for Nelson-Creston. File photo
Meet the Nelson byelection candidates at online forum

Event sponsored by Nelson at its Best will take place online March 11

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

Older rental apartments are prime candidates for renovations, and could result in lost affordable housing stock. (Zoë Ducklow photo)
B.C.’s renoviction overhaul a good start, but won’t preserve affordable stock, lawyer says

And still no protection for people who can’t pay rent due to COVID-19

(Photo by Marissa Baecker/Shoot the Breeze)
B.C. WHL teams to hit the ice with Kelowna, Kamloops hub cities

Kelowna, Kamloops centres chosen to host B.C. WHL teams for 24-game regular season

The machines are akin to ATMs and allow drug users at risk of overdose to get hydromorphone pills dispensed to them after their palm has been scanned to identify its unique vein pattern. (CANADIAN PRESS)
Feds dole out $3.5M for ‘vending machines’ to dispense safer opioids in B.C.

The machines are located in four cities across Canada, including Vancouver and Victoria

Kelowna’s lakefront visitor centre is one of 130 around the province. Tourism businesses have been hardest hit by COVID-19 restrictions on travel. (Destination B.C.)
Tourism, small business getting COVID-19 help, B.C. minister says

$300M grant program has delivered $50 million so far

(Black Press file photo)
Agassiz boy, 11, dies from ‘extensive injuries’: Homicide team

Agassiz RCMP were called out Friday to assist with a child in medical distress

Dr. Amit Desai of St. Francis Hospital receives a COVID-19 vaccine on Dec. 17. (Photo courtesy of CHI Franciscan)
B.C. has now vaccinated more people from COVID-19 than total confirmed cases

B.C. has reached a milestone, vaccinating roughly 1.6% of its population from the coronavirus

Most Read