The doctor shortage at Kaslo's Victorian Hospital is a concern for some residents.

Kaslo resident airs hospital frustration on Facebook

A Kaslo man fed up with the doctor shortage in his community has shared his experience

A Kaslo man fed up with the doctor shortage in his community has shared his experience and communications with Interior Health in hopes of seeing a solution.

Tyler Dobie posted a letter he wrote to the health authority and a response from on Kaslo Community Web, a Facebook page focusing on issues in the area at the north end of Kootenay Lake.

“I shared the story on our community Facebook group for a few reasons,” he told the Nelson Star, “to keep pressure on IH and our elected representatives to solve this problem which has been ongoing for far too long, to encourage other local people to do the same [write letters of complaint], and to inform people who might not know that the wait time to see a doctor is currently a month and a half.”

Kaslo’s Victorian Community Health Centre emergency department has been experiencing closures for more than six months following a lengthier doctor shortage.

Dobie is frustrated at the duration of the problem with no solution and calls the system “unacceptable and unsustainable.”

In his letter, Dobie communicated how difficult it’s been for him to book an appointment with a physician. At the time of the letter, there was a five-week wait.

A steady stream of locums serves Kaslo after resignations of two half-time doctors and another in the past six months, wrote Dobie.

“Patients therefore see a different doctor with each visit, and have to start from scratch each time with explaining their entire medical history to a doctor who is skimming their online charts while we talk, and then receive a different opinion each time,” he reported.

IH’s community integrated health services administrator for the Kootenay Boundary, Cheryl Whittleton, responded to Dobie sympathizing with his exasperation and acknowledging that many in the Kaslo area may be feeling the same frustration.

She wrote that since the community meeting held to address the issue, the authority has made “many positive changes to improve clinic operations” and that work is ongoing.

“Our priority right now is to provide consistent and robust primary care, with a stable pool of physicians,” she wrote.

“We need to focus on building that solid foundation; then we can explore opportunities to improve telehealth, public health and mental health services as we heard in our spring

community consultation sessions. We agree that locum coverage is not the best option in terms of consistent patient care, and we continue our efforts to recruit permanent physicians to Kaslo.”

Patient care quality advisor Jo-Ann Tisserand also responded to Dobie’s letter. She apologized and said complaints are taken seriously.

She also suggested if he wasn’t satisfied he could contact the patient care quality review board, made up of people who live in the region that are independent of the health authority. To learn more, visit the website at  patientcarequalityreviewboard.ca.

Dobie told the Star he is “very disappointed” with the health authority’s response to his concerns.

“It doesn’t really say anything,” he said. “They are not addressing the core issue and reason for the struggles to find a doctor.”

Dobie suggests bureaucracy is at the root of the dysfunctional system.

Just Posted

Nelson CARES to buy Hall-Front development for affordable housing

A $4.5-million investment from the provincial government has been committed to the deal

Aimee Watson elected RDCK chair

The representative for North Kootenay Lake took over this week

Glacier Gymnastics to add multi-purpose room

The expanded space will help accommodate the popular after-school programming

Woman searching for father last seen in Nelson in 1999

Frank Johnson’s daughter, Chandra Machin, is searching for her father

Winter weather hits parts of Canada

As some parts of the country brace for cold, parts of B.C. remain warmer than 10 C

Canada’s health system commendable overall but barriers to care remain: UN

The United Nations says Canada’s health care system is “commendable” overall but vulnerable groups still face barriers to quality care.

Unique technology gives children with special needs more independent play

UVic’s CanAssist refined seven prototypes aided by $1.5M government contribution

Kelly Ellard’s boyfriend has statutory release revoked

Darwin Duane Dorozan had several parole infractions that found him ‘unmanageable’

Doctor’s note shouldn’t be required to prove you’re sick: poll

70% of Canadians oppose allowing employers to make you get a sick note

German-born B.C. man warns against a ‘yes’ vote on proportional representation

Agassiz realtor Freddy Marks says PR in his home country shows party elites can never be voted out

Fashion Fridays: 5 coats you need this winter!

Kim XO, lets you know the best online shopping tips during Fashion Fridays on the Black Press Media Network

Saskatchewan college honours memory of Humboldt Broncos coach

Darcy Haugan wore jersey No. 22 when he was a star player with the Briercrest College Clippers

Liberals to act quickly if Saturday midnight deal deadline breached: source

Oh Friday, Canadian Union of Postal Workers said it would not bring the latest offers to a vote of its members

Most Read