VIDEO: Massive data breach at Marriott’s Starwood hotels

As many as 500 million people who stayed at Starwood hotels could be affected

The information of as many as 500 million people staying at Starwood hotels has been compromised and Marriott says it’s uncovered unauthorized access that’s been taking place within its Starwood network since 2014.

The company said Friday that credit card numbers and expiration dates of some guests may have been taken.

For about 327 million people, the information exposed includes some combination of name, mailing address, phone number, email address, passport number, Starwood Preferred Guest account information, date of birth, gender, arrival and departure information, reservation date and communication preferences.

For some guests, the information was limited to name and sometimes other data such as mailing address, email address or other information.

RELATED: Canada Post admits cannabis privacy breach involving 4,500 Ontario customers

Marriott said that there was a breach of its database in September, which had guest information related to reservations at Starwood properties on or before Sept. 10.

Starwood operates hotels under the names: W Hotels, St. Regis, Sheraton Hotels & Resorts, Westin Hotels & Resorts, Element Hotels, Aloft Hotels, The Luxury Collection, Tribute Portfolio, Le Méridien Hotels & Resorts, Four Points by Sheraton and Design Hotels. Starwood branded timeshare properties are also included.

Marriott International Inc. discovered through the investigation that someone copied and encrypted guest information and tried to remove it.

Marriott and Starwood merged two years ago and attempts to combine the loyalty programs for the hotels have been marred by technical difficulties.

CEO Arne Sorenson said in a prepared statement Friday that Marriott is still trying to phase out Starwood systems.

RELATED: 50 million Facebook accounts affected by security breach

Marriott has set up a website and call centre for anyone who thinks that they are at risk, and on Friday will begin sending emails to those affected.

Shares of Marriott tumbled 6 per cent before the opening bell.

The Associated Press

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Lead found in Nelson, Creston and Salmo schools

Fourteen water fountains tested for higher than accepted lead content

UPDATED: Man dies in backcountry near Whitewater Ski Resort

The victim was found unresponsive in a tree well Friday

Small, Little to represent Kootenays at mixed curling provincials

The pair won the regional playdowns last weekend in Trail

Nelson asks RDCK for clarity on recycling costs

City paid $216,217 to collect rural neighbours’ recycling in 2019, wants to see the math

Prominent Slocan Valley environmental activist dies

Marilyn Burgoon was ‘tough and determined’

VIDEO: The Library Rock(s)

Friends and fans of the Nelson library packed the Capitol Theatre Friday to celebrate 100 years

Warm ‘blob’ could be behind mass starvation of North Pacific seabirds: study

Unprecedented death toll raises red flag for North American marine ecosystems

ICBC to bring in ranking system for collision, glass repair shops

Change comes after the much-maligned auto insurer has faced criticism for sky-high premiums

‘It was just so fast’: B.C. teen recalls 150-metre fall down Oregon mountain

Surrey’s Gurbaz Singh broke his leg on Mount Hood on Dec. 30

B.C. woman crowned the fastest female marathon runner in Canadian history

Malindi Elmore ran an incredible 2:24:50 at the Houston Marathon

Alberta bulldog breeder ordered to refund B.C. buyer over puppy’s behaviour

Tribunal ruled a verbal agreement to send a new dog superseded the written contract

Cariboo Memorial Hospital on the mend after cold weather wreaks havoc

Burst pipes and water leaks cause three different incidents

Dog reunited with Tofino owner, months after being taken from beach

Shannon Boothman ‘ecstatic’ at pet’s return after a tip leads to social media search

Most Read