Appledale, Caribou Point, Perrys, Ross Spur, Salmo and Silverton all have internet speeds below the advertised rate. File photo

Appledale, Caribou Point, Perrys, Ross Spur, Salmo and Silverton all have internet speeds below the advertised rate. File photo

Report finds six areas in RDCK with service gap for high-speed internet

Appledale, Caribou Point, Perrys, Ross Spur, Salmo and Silverton were below the advertised speeds

by Timothy Schafer

Local Journalism Initiative Reporter, The Nelson Daily

Six areas in the Regional District of Central Kootenay are underserved by high-speed internet, but there may be more.

There has been recognized a service gap between urban and rural areas for high-speed internet, according to the provincial report entitled Analysis of 106 Communities Regarding 50/10 Availability and Comparison to ISED Reported Data.

Many B.C. communities have reported discrepancies between the level of advertised broadband service speeds and the connectivity levels that community stakeholders experience on the ground.

The TANEx Engineering study found Appledale, Caribou Point, Perrys, Ross Spur, Salmo and Silverton all fell below the advertised fixed and mobile wireless internet service speeds. Although the report confirms and identifies areas that are underserved in the regional district, there may be many more, said Stuart Horn, RDCK chief administrative officer.

“The report was produced based on speed tests and a certain number of speed tests from the public were required and, unfortunately, for this survey, we don’t know what we don’t know,” he said. “If the public didn’t do the speed test the data would not be considered and we don’t know who may also be underserved.”

Baseline measurement

In 2016, the Canadian Radio-television and Telecommunications Commission (CRTC) established a universal service objective indicating that Canadians in urban, rural and remote environments should all have access to fixed and mobile wireless internet services at speeds of at least 50 megabits per second (Mbps) download speed and 10 Mbps upload speed (“50/10”).

“The objective was set to ensure all Canadians have access to high-quality telecommunications services, recognizing that there is a significant disparity between the service levels available in urban areas and those in rural and remote locations,” the report said.

The decision emphasized that the “speeds are to be actual speeds delivered, not merely advertised” — while also recognizing that a wide range of factors beyond the control of the internet service provider (ISP) can affect performance.

“While most British Columbians live in urban centres where internet coverage is well established, many remote, rural, and less densely populated areas and Indigenous communities that are major contributors to our economy and food production do not have access to basic high-speed internet to, for example, run a business or have a video call,” the report noted.

“This creates a digital divide between those who have reasonable access and those who do not.”

In response, the Ministry of Citizens’ Services partnered with the Union of B.C. Municipalities and the Northern Development Initiative Trust to undertake an internet speed study project to “better understand all of the factors contributing to the difference between Internet speed data published on the federal government’s National Broadband Internet Service Availability Map, and community experiences in B.C.”

There was no announcement on what, if any, work would be done to rectify the discrepancy in the regional district. However, the report information could be used for organizations to apply for grant funding that has been set aside by the federal and provincial governments ($830 million).

As for the RDCK itself, it is currently involved in a project that is “putting backbone fibre up the Slocan Valley, another for backbone from Fruitvale through to Salmo to Nelson, and finally a project to improve connectivity along the East Shore of Kootenay Lake,” said Horn.