Telus upgrades service

Construction is currently on the go at the Stanley Street Telus building as some existing wireless technology gets an upgrade.

Construction is currently on the go at the Stanley Street Telus building as some existing wireless technology gets an upgrade.

As part of regular infrastructure upgrades, Telus spokesman Shawn Hall said the building will be the home of a new cellular tower to better serve its customers in the Nelson area.

“There’s some older wireless technology on there, we’re replacing it with new technology which is going to provide better wireless service and more capacity for the community,” said Hall, adding that if Telus were to not make upgrades similar to this one, customers would start seeing dropped calls and other similar service issues.

Hall said the new tower will reach a few metres higher than the existing wireless infrastructure, which will allow for the placement of cutting-edge antennas.

“What we’re seeing in Nelson and other communities is that customer demands for wireless service continues to increase at a pretty significant rate. We’re investing in installing new sites and upgrading older sites like this one to make sure that we’ve got enough capacity for customer demand,” said Hall.

With a price tag of about $150,000 to Telus, the upgrade is already under construction and while a definite completion time wasn’t available, Hall said the project should be done within the next few weeks.