Hall’s choice was his own

Having your own weekly column gives you a fine pulpit to rant from.

Re: Editor Bob Hall’s October 19 column “The airline of arrogance.”

Having your own weekly column gives you a fine pulpit to rant from. However, I think you should take a few deep breaths and think things through before you use your column to vent your frustrations with life.

Your Saturday got off to a bad start because you didn’t allow enough extra time in your schedule for the little screw-ups that often occur when ferrying kids around.   When you realized that one kid was going to be a half hour late, taking up all the extra time you allowed, leaving you with no wiggle room (for slow traffic, etc.), you chose to wait for the child. You should have known your generosity might be paid for by your mother-in-law. A difficult choice:  Leave the child behind, or risk your mother-in-law missing her flight. Difficult as it may have been,  it was a choice you had to make, and you did so. You should accept the repercussions of your decision —  not try to download them onto Air Canada.

You arrived late for the flight — pure and simple. You had a story of extenuating circumstances. You can imagine all the stories the Air Canada staff have heard over the years; some true, some embellished, some totally fabricated. If the local staff was given some discretion to ignore the airline policy, it would soon become known, and then the staff would come under merciless pressure to make exceptions.

A lot of these strict policies came in after 9/11, and for good reason. Terrorists know that their best chance for getting past an inspection (or getting their suitcase past an inspection), is to set up a rushed situation. You may unknowingly owe your life to policies that say “We will not be rushed.” If they let a “sweet 68-year-old woman” on at 18 minutes, can they say no at 15 minutes? 12 minutes?  What about a 68-year-old Muslim woman? A young Muslim man at 10 minutes? They thought about all this, and decided that 30 minutes was the deadline.  How would you run airline security differently? Their decisions have a lot more riding on them than your decision Saturday morning to wait for kid.

“That day Air Canada had a choice: To make somebody’s day or ruin it.” Not so.   They were just following a sensible policy, one that protects all airline passengers, at the expense of angering a few latecomers. That day Bob Hall had a choice: To ruin a kid’s day or risk ruining a sweet old lady’s day. To his credit, he tried to please everybody; but it just didn’t work out. C’est la vie.

Steve Fawcett



Just Posted

Maglio Building Centre sold to RONA affiliate

The stores in Nelson and Trail will remain open

Granite Pointe offers indoor driving cages

The cages will be available March 1

Leafs fall 4-1 to Border Bruins

Nelson ends the regular season tonight at home to Spokane

VIDEO: Iconic ‘snow cone’ takes shape at B.C. park near Clearwater

Snow cone forming at Wells Gray Provincial Park one that would make Disney’s Queen Elsa proud

Pink Shirt Day a reminder to ‘T.H.I.N.K.’ before posting on social media

‘Be Kind’ message on shirts sold for anti-bullying activities of Wednesday, Feb. 27

A ‘warm embrace’ for grieving parents at funeral of seven young fire victims

Mourners offered love and support to Kawthar Barho, mother of seven children

Indigenous leaders, politicians say Trans Mountain report flawed

The National Energy Board has endorsed an expansion of the Trans Mountain pipeline a second time

UPDATE: Reports of rashes prompt closure of all Harrison Hot Springs pools

Public pool available after Fraser Health shut down all five mineral pools until further notice

Legislation to protect B.C. farmland comes into effect

Regulations enhance food security, encourage long-term farming

Have you heard the legend of Shuswaggi, the Shuswap Lake monster?

Witness accounts as old as 1904, and as recent as 2018, place a creature in the lake’s depths

UPDATE: B.C. ticket holder winner of $25.9-million Lotto Max jackpot

Next draw set for Mar. 1 with an estimated jackpot of $10 million

B.C.-based ‘Team Tardi’ brings home gold in junior curling worlds

In a 9-4 victory over Switzerland, a Langley-based curling team earned its 2nd straight world title

Most Read