When will Interior Health get it right?

Who in their right mind would even consider a hospital main entrance without a receptionist desk?

Re: “ER wait times unacceptable: health coalition” Page 1, July 19.

We have been putting up with a variety of health care problems ever since the inception of health authorities and now Interior Health is having to work on a problem they created the minute they moved or removed our hospital receptionist.

Who in their right mind would even consider a hospital main entrance without a receptionist desk?

Everyone is aware that emergency departments everywhere are busy places so why would you add to their workload by making them a general reception area as well as an emergency reception?

It makes no sense.

When someone enters a hospital they should not have to look for staff to “gravitate to” to ask questions, someone should be right there in front of them doing the job as a receptionist.

If all of this has come about because money is the main issue, how about selling off one or two cars I see running around town with “Interior Health” written on them.

When will common sense come back in vogue?

Sheila M. McCormack

Nelson

 

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