(Pixabay)

‘Bait and switch’ warning ahead of Black Friday and Cyber Monday

Competition Bureau of Canada is warning shoppers of illegal sale tactics

The Competition Bureau of Canada wants you to know about a new online advertising trend ahead of Black Friday and Cyber Monday.

Nearly half of Canadians are expected to score deals this Friday and Monday, and it wants to warn them about a “bait and switch” scheme.

READ MORE: Have you started your Christmas shopping yet?

Here’s how it works: You find a great deal on an item online, such as a laptop. You then put the laptop in your shopping cart, check out and pay.

An email confirmation shows up in your inbox and everything looks good.

But then, you get another email from the retailer saying there was a mistake and they can’t honour the advertised price. So, they cancel your order and when you go back on the website, the same product is being offered at a higher price.

In some cases, the bureau said in its warning Wednesday, the bait and switch can be illegal because the store attracted you to their website under false pretenses.

“Don’t hesitate to contact the retailer’s customer service if you have questions, especially if your money is gone and there’s no product in sight,” the bureau said.

“You might only have a small window of time to flag the problem and alert your credit card provider.”

READ MORE: The newest advent calendar promises a bring a ‘high’ to your holidays

The retailer may have to honour the advertised price. Contact your local consumer protection agency to learn if those rules apply.

If you’ve been the victim of a bait and switch, report it to the Competition Bureau.

If you see this play out during your holiday shopping, the bureau recommends you:

  • Keep all emails and credit card statements to do with your purchases
  • Ensure all of the money is refunded into your account
  • Use a credit card for extra protection
  • Continue to check your statements afterwards for any odd charges
  • Check the website to see if the sale price is still being advertised at the fake sale price and report it to the Competition Bureau if so.

@katslepian

katya.slepian@bpdigital.ca

Like us on Facebook and follow us on Twitter.

Just Posted

Green and NDP candidates talk strategic voting at Nelson public meeting

Wayne Stetski and Abra Brynne traded ideas but made no concessions for this election

Shawn Campbell scores 4 as Leafs beat Rebels 5-3

Campbell now has seven goals in just four games this season

Construction begins on seniors affordable housing building

Lakeside Place is projected to be finished by fall 2020

LETTER: An election platform for municipalities and rural areas

Silverton’s Leah Main sits on the board of the Federation of Canadian Municipalities

LETTER: Five reasons to vote Green

From reader Christopher Klassen

ELECTION 2019: It’s so close, it could come down to who turns out to vote

Black Press Media’s polling analyst on the origins of predictive seat modelling in Canada

Judge orders credit union’s bank records for Kelowna social worker facing theft allegations

The man is accused of negligence, breach of contract, fraud and a conspiracy with Interior Savings

Leaders pour it on with rallies, boosts for candidates as campaign reaches peak

The federal election campaign has reached a crescendo

Allegations of racism lead to ministry investigation at Vancouver private school

St. George’s School was contacted over school describes as ‘deeply offensive behaviour online’

Not a political question: Thunberg calls for climate action in Alberta

Edmonton police estimated the size of the crowd at about 4,000

Zantac, the over-the-counter heartburn drug, pulled in Canada, U.S.

Health Canada also investigates possible carcinogen in some ranitidine drugs

B.C. public safety minister says cannabis edibles not in stores til January

Mike Farnworth says he wants regional issues considered when it comes to licensing

Greta Thunberg calls for climate action in Alberta, but doesn’t talk oilsands

Swedish teen was met with some oil and gas industry supporters who came in a truck convoy

Scheer denies spreading ‘misinformation’ in predicting unannounced Liberal taxes

Conservative leader had claimed that a potential NDP-Liberal coalition could lead to a hike in GST

Most Read